Mediation is a dispute resolution process whereby a mediator facilitates communications between parties in the attempt to bring them to a mutually satisfying agreement. Mediation has become increasingly popular with court systems as the legal alternative solution to dispute resolution in contracts, employment, civil matters, divorce (to include alimony, child custody and the separation of assets) and a growing concern for elderly care. Mediation expedites the resolution process while minimizing costly legal fees.

Arbitration is the alternative legal process to resolving complex disputes as a means to avoid costly attorney's fees and delays in the judicial court system. The arbitrator reviews all evidence submitted by the parties, investigates specific rules and regulations pertaining to the dispute, conducts hearings with all parties involved and makes a determination of the award based upon the facts presented. In some instances more than one arbitrator may be called to serve and provide more specialized knowledge on the subject.